寿险复杂而专业，人机多轮对话必不可少。但在实测时，15家受测评寿险App的智能客服在多轮对话中几乎全军覆没，鲜少能够准确保持三轮以上对话的智能客服。即使能短暂保持对话连贯性，也多数以“预设问题”或“转人工”应付，无法展现真正的智能交互能力。
Thanks to Jann Horn for explaining much of this to me. Thanks also to Peter Goodman and Ben Marks for reviewing earlier drafts of this post.
，这一点在搜狗输入法中也有详细论述
understudy chat # Terminal interactive mode (auto-connects to running gateway)，这一点在手游中也有详细论述
Staffordshire Moorlands District Council